Update-Bay Street Water Main Break

Update: 5:00pm 02/16/2025 The repair on Bay Street has been completed, and the Chief Water Operator is refilling the system. Lower-elevation system users should begin to see water service restored over the next few hours. Higher-elevation users may not see water until later this evening or into the night as DPW crews work to clear air from the system. A precautionary boil water order is in effect until further notice. 



DPW Crews continue to work on the repair on Bay Street and hope to have that completed this evening. As the system refills and users begin to get water back customers can expect discolored water and air in the system. There will be a system wide boil water notice in effect until further notice.

PRECAUTIONARY BOIL WATER NOTICE ST. JOHNSBURY WATER SYSTEM

Due to low water pressure encountered during emergency repairs there is a possibility that your drinking water may have become contaminated. The St. Johnsbury Water System is issuing a PRECAUTIONARY  Boil Water Notice for all water system users  effective immediately and until further notice.

What should I do?

DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST.  Bring all water to a boil, let it boil for one minute, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water.

Coliforms are bacteria which are naturally present in the environment and are used as an indicator that other; potentially-harmful, bacteria may be present. When a water system is experiencing fluctuations in water pressure the possibility exists for bacteria and other harmful organisms to enter the water distribution system and contaminate your drinking water supply.

People with severely compromised immune systems, infants, and some elderly may be at increased risk. These people should seek advice about drinking water from their health care providers. General guidelines on ways to lessen the risk of infection by microbes are available from EPA’s Safe Drinking Water Hotline at 1 (800) 426-4791.

What happened? What is being done?

This Boil Water Notice will remain in effect until the water system has recovered and the system is able to demonstrate that the quality and quantity of the drinking water meets State and Federal drinking water standards. We will inform you when the recovery has been completed and tests show no bacteria present in the drinking water supply.

For more information, please contact Dan Gray at 802-748-9408. General guidelines on ways to lessen the risk of infection by microbes are available from the Water Supply Division at (800) 823-6500.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

This information is being sent to you by St. Johnsbury Water System. WSID Number: 5045.

Date Distributed: 2/15/2026.